Customer Support

We are with you all year round

Tax United is committed to providing high quality customer support to ensure the success of our customers. The primary goal of Tax United support is to keep our customers happy.

Live customer support representatives are always available to answer your calls all year round from 9:00 AM to 8:00 PM Monday to Friday and from 9:00 AM to 6:00 PM Saturdays during tax season and from 9:00 AM to 5:00 PM the rest of the year.

Our live support team consists of highly trained Level 1 and Level 2 customer support representatives, that are on duty to quickly identify and resolve any issues concerning the Tax Software or Tax Preparation questions.

Software Installations

Before tax season, A Tax United representative will install the software on your PC or network and setup each user according the requirements needed in your company.

Support

You have two options to contact our customer support representatives:

  1. You can go online www.taxunited.com and click on the support login link
  2. Phone Our Call Center 407-992-8738. All of our representatives are trained to handle each call as if it were their own business.
Please feel free to contact us with questions or comments. As always we would be happy to provide your business with a demo to show you why OUR SERVICE IS BETTER!